Every organization has its hard and soft key factors that determine success. Hard factors are, for example, the quality of the product or service, the digitization and automation and the use of the latest technology. However, it is becoming increasingly apparent that in the end soft factors determine whether a company or organization excels. Success often goes hand in hand with a stimulating corporate culture that brings out the best in people on the basis of openness, integrity and job satisfaction in order to serve society with scientifically developed solutions. An important starting point for every director and supervisor. At SkylineDx, I want to keep that a high priority.